Sears Holdings, one of the nation’s oldest and largest retailers, has an Online team that experienced significant employee growth via contractor conversion and replacement as well as organic demand. A key challenge to success and employee retention was enabling managers, including many who had never managed before, to not just manage but to manage and lead well. But how?
In this session, discover how you too can engage employees and build managers while working with a limited budget, including how to:
- Create the basic structure of a multi-component training program for busy managers
- Achieve your goal with very limited expense
- Gain buy-in and support from senior leaders regarding both the need and the success metrics for such a program
- Determine the success of your efforts via attrition, reduced HR impact, and employee/manager engagement
Sears Holdings
